Terms & Conditions

Cancellation Policy

  1. 72 hours prior to the consultation- The consultation will be re-scheduled. A full refund will be  granted if a mutual time cannot be agreed upon.
  2. 48 hours prior to the consultation- The consultation will be re-scheduled. No refunds will be  granted if a mutual time cannot be agreed upon.
  3. At any time, if 344pm needs to  re-schedule, a mutually agreed upon time will be set. If a mutual time cannot be agreed upon, a full refund will be granted.

Lateness or “No Show” for a Consultation

  1. Clients are asked to be on time for a consultation.
  2. If there is a need to delay a consultation by 15 min or less, 344pm must be notified at least 30min in advance. In such a case, the delay maybe accepted, or the consultation may need to be re-scheduled based on the consultant’s availability. No Refunds will be granted.
  3. In the event that a consultation is delayed more than 15min, and / or no prior notice is given, at 344pm’s discretion, the consultation may be re-scheduled based on the consultant’s availability or cancelled. No Refunds will be granted.
  4. In the event that there is a “no show” (client does not show up for a consultation and no prior notice is given). 344pm reserves the right to cancel the consultation without any refund.

Payment Terms

  1. Payment is due, via the online store, 24 hours after the initial consultation is conducted. Or, for the 30min Consult, payment is due within 24 hrs of scheduling the consultation. (A confirmation of the consultation will be sent)
  2. 344pm reserves the right to cancel any consultation if payment is not received on time.

Limitations of delivery of an online Wardrobe Consultation

  1. All online consultations are subject to the connection quality, connection speed and any issues with Skype.
  2. In the event that an online consultation has to be re-scheduled due to technical difficulties, at 344pm’s discretion, 15 minutes may be added to the re-scheduled consultation. No refund will be granted.

Limited Liability

  1. 344pm makes no representations or warranties regarding the results of a wardrobe consultation or style manual. 344pm shall have no liability for a client’s failure to achieve desired results.